These instructions take you through the general steps required to set up your DNS for use with a subdomain such as
sub.example.com. If you would prefer to use your root domain (e.g.
example.com), please see the main DNS area for the available options.
These instructions are for setting up your existing DNS records at an external DNS provider. If you are switching to QUIC.cloud DNS, please see Using QUIC.cloud DNS.
Keep a Reference
Log into your DNS provider. The first thing you should do, before you change anything , is to take a screenshot of your configuration. You want to have a reference in case you encounter an issue and you want to revert back.
While logged into your DNS provider, you will need to perform these basic steps:
- Adjust the TTL on your subdomain’s
Arecord to be very short while you work on it
- Replace the
Arecord with a
CNAMErecord that points to the QUIC.cloud domain
- Adjust the TTL on the
CNAMErecord back to what the original
The process is described in more detail in the Detailed Instructions section below.
Here are some of the provider instructions we know about. If you don’t see your DNS provider here, follow the Detailed Instructions below.
If there is an
A record for your subdomain, adjust the TTL value to the smallest time period possible. This is so that you can make changes and not have to wait a long time for them to take effect.
Once the previous TTL has passed, the new TTL will take effect.
For example, the previous value was
60 minutes and you change it to
2 minutes. If it is 3:00pm when you change the value to
2, you must wait 60 minutes before that value is effective.
Create a CNAME Record
The subdomain you are planning to use with QUIC.cloud needs to have a
- If there is currently an
Arecord for the subdomain, delete it.
- Add a
CNAMErecord. Set Name to your subdomain (
www.example.com), Value to your root domain (
example.com), and keep the TTL set to the lowest possible value.
Visit your site and verify that you can still access everything properly.
NOTE: At this point, all you have done is make some local changes to your own DNS. QUIC.cloud is not involved in this process. If you are having issues accessing your site, then it is not related to QUIC.cloud. It is likely to be an error in your DNS configuration. Refer to the backup screenshot you took before you started.
Edit the CNAME Record
CNAME record you added earlier now must be used to connect to QUIC.cloud. Edit it and change the Value field to the domain name given to you in your Dashboard (e.g.
Visit your site again and verify that you can still access everything properly.
If it is not accessible, review your DNS configurations and run through the steps again. Check if your TTL for the old configuration has expired. Make sure that the correct amount of time has elapsed.
Once you have verified that your site is still accessible, you are finished making changes to the DNS. You can set the TTL for your
CNAME record to something more reasonable. Use the value of the original
A record, if you’re not sure.
Once your DNS is set up, you’re ready to enable the CDN.