Some DNS providers offer CNAME flattening or
ALIAS records, but many do not. If your DNS provider does not provide this feature, you must use www or other subdomain when setting up your DNS.
Digital Ocean does not provide CNAME flattening or
ALIAS records, so you must use a subdomain (instead of your root domain) when setting up your DNS. An example of a subdomain is
If you’d prefer to use your root domain, you have two options.
- Change your DNS provider to QUIC.cloud DNS so you can continue use your root domain.
- Change your DNS provider to a provider that offers CNAME flattening or
ALIASrecords, so you can continue to use your root domain.
If you’d like to switch to a provider who supports CNAME flattening, please check out a list of providers in our Onboarding doc. If you’d like to remain with your current DNS provider, and will not be using your root domain with QUIC.cloud, then please continue on with this guide.
This guide is for Digital Ocean DNS users, so you must use your www subdomain with QUIC.cloud.
NOTE: If your WordPress blogs are on multiple domains, you need to add all the domains to the my.QUIC.cloud dashboard. My domains -> Settings -> Domain Alias. Each domain needs to be set up for the DNS.
Adding the Subdomain
1. Take a screenshot of your current configurations. Keep this as a reference in case things go wrong, so you have something to go back to.
2. Adjust your TTL (time to live) value to the smallest time period possible (if not already). You need to wait until the time period of the old TTL value has passed before you can use QUIC.cloud. After the old value expires, every record should be updated to the new value. Example: The previous value was 1 hour, so you change it to 2 minutes. If it is 3pm when you change the value to 2 minutes, you must wait an entire hour (until 4pm) to be sure that all the records now use the 2 minute value.
3. You must create a CNAME record for your subdomain. If you already have an A record for the subdomain, you must delete it and then create a subdomain CNAME record.
Deleting the subdomain record: On your DNS Management page for the zone, click More for a drop down menu, then click Delete.
Creating a CNAME Record: You can create a CNAME record for your subdomain by adding your subdomain as the host name, @ under IS AN ALIAS OF and clicking Create Record.
4. Check your DNS & site to make sure it is still working properly. Check out our FAQs for some ways to test.
NOTE: So far, QUIC.cloud is not involved in your process. If there are any issues at this point it is likely due to your DNS configurations.
5. Next, edit your subdomain’s CNAME’s value. Direct it to the domain name given to you in your my.QUIC.cloud dashboard.
6. Then, make sure that your site is still accessible as is. Here are some ways to test.
NOTE: At this point you are using QUIC.cloud in your process. If there are issues, it may be a QUIC.cloud issue.
After performing the above steps your site should still be accessible. Nothing should have changed.
If it is not accessible, review your DNS configurations and run through the steps again. Check if your TTL for the old configuration has expired. Make sure that the correct amount of time has elapsed.
NEXT STEP TO GET STARTED: